TERMS AND CONDITIONS
  • Organisations who do not have a website must first register a domain (we recommend www.SiteGround.com).
  • The initial setup for the sub-domain is free and includes 5 menu buttons, including HOME which directs users to your primary site. Additional menus/pages can be added at a cost.
  • The initial setup will include two 2-hour sessions on “site design” and two 2-hour sessions on “how to” use the platform. These can be done face-to-face or via skype/telephone.
  • Any changes or consults after the initial sessions and/or setup maybe charged.
  • Additional features such as the “live chat” and “slider” (as seen on the Tawakul site) can be setup on request (T&C Apply).
  • The Tawakul crowdfunding platform is primarily a tool to help you to display or “advertise” your various causes and their needs. To get the most out of the Tawakul platform two things are required. First, ensure that all the necessary information about the cause is accurately uploaded and visible on the frontend so that users can use the information to make an informed decision about which cause they want to support. Second, generate interest in or traffic to your website by promoting it through your various marketing channels. Remember, the more visitors you get to visit your site, the greater the chance of converting them to donors.
  • Tawakul itself will do what we can to promote the organisations using the platform, including using our own media and marketing channels. However, our primary focus and expertise lies in developing crowdfunding solutions and not on advertising and marketing.
  • Failure to raise any funds through the Tawakul crowdfunding platform will not constitute a failure on Tawakul’s part, as support for a cause is dependent on the willingness and interest of contributors.
  • Tawakul undertakes not to compete with or promote any specific organisation or cause and we are committed to full transparency and accountability to all organisations who use our platform. However, Tawakul may, of a necessity, communicate or interact with various stakeholder; including other organisations, contributors and beneficiaries, but only to promote the platform and/or our services and/or to conduct research/surveys to enhance the platform and/or to solicit general feedback on their experiences of the platform.
  • Tawakul undertakes never communicate with any stakeholder specifically to raise funds for ourselves, although we may send alerts or notices to stakeholders when any new causes and/or new features are released.
  • Tawakul reserves the right to block an organisations use of the platform, even after it is installed and paid for, should we receive a formal written complaint with proof/evidence (not rumors or allegations) showing dishonesty, misappropriation of funds or misleading information about a cause hosted on the organisations site. Depending on the nature of the complaint, Tawakul will block or suspend the organisations use of the platform pending any investigations and/or mediation and/or legal action if such is required. Tawakul will, under these circumstances, be obliged to inform all stakeholders including the general public, of such suspension. Organisations will not be entitle to any refund, neither full nor part thereof, during or after the suspension/review process.
  • Upgrades are offered for free and specifically refer to changes in the operating system and not to customization or additional modules and features that maybe developed.